Frequently Asked Questions

Everything you need to know about your order and our tech supplies.

How long does shipping take?

We aim to dispatch orders within 24 hours. UK domestic delivery typically takes 1-3 working days, while international shipping can take 5-15 working days depending on the destination and customs.

What is your return policy?

We offer a 30-day return policy for unused and unopened items. If you receive a faulty component, please contact our support team within 90 days for a replacement or refund.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates are calculated at checkout based on the weight of your order and your specific location.

Are your products genuine?

Absolutely. We are an official distributor for major brands like Raspberry Pi, Arduino, and Adafruit, ensuring you receive authentic, high-quality hardware every time.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout experience.

Can I modify my order after it has been placed?

Because we process orders quickly, we can only make changes if the order has not yet reached our packing floor. Please contact us immediately with your order number for any urgent requests.